Inside a year of hell at John Lewis

By Chris Evans,
EDITOR

Dear Reader,

From the start of Dame Sharon White’s reign at John Lewis, there have been questions about her ability to revamp the company. Now, with staff denied their annual bonus and losses reaching a staggering £234 million this year, the brand’s future is in jeopardy. Anne McElvoy and Matt Oliver take a closer look at the issues plaguing one of the nation’s most beloved retailers.

Chris

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