As he was trying to enter the store, Mandeep was questioned by a member of staff on his parking and he told her he had a blue badge.
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A man left disabled after a serious car crash says he was "humiliated" after a dispute over his disabled parking badge at McDonald's led to him being banned.
Mandeep Singh, 42, had parked in a disabled bay with his badge fully visible on June 4 at the fast food chain in Osmaston Park Road, Derby.
As he was trying to enter the store, Mandeep was questioned by a member of staff on his parking and he told her he had a blue badge.
But while he tried to walk towards the entrance, the staff member told him she couldn't see it, Derbyshire Live reports. Mandeep returned to his car to point out the badge and the pair exchanged angry words.
He was then denied service when the employee spoke to a manger in-store. Fuming Mandeep contacted customer services and received an apology, visiting the same store twice after the incident with no issue.
But on July 1, he was in McDonald's when he saw the member of staff who he had previously argued with and a manager told him he was banned. Mandeep claims he was defending himself after the eatery said he was abusive.
He said: "I didn't do anything wrong. I used my blue badge as I'm meant to use it. You can't miss it. It's half the size of the windscreen. She might've been annoyed with the way I told her because I pointed to it and said: 'How can you not see that big blue thing in my windscreen?
"They were talking about my disability in front of other customers. That's disgusting. I had to argue my case. I was angry, annoyed and humiliated."
Mandeep carries a blue blue after a horrific car crash seven years ago left his right leg shattered, leaving him with numerous metal screws and plates. He is allowed to park in designated disabled spots to reduce the distance he has to walk.
While Mandeep received an apology on June 7 following the first incident, McDonald's later banned him.
The first email from customer service said: "The employee in question has been spoken to in regards to this matter and the correct action has been taken. I would concede that this incident was extremely regrettable and offer my sincere apologies."
He was told in the email that the team at the restaurant had not informed customer services that he had been banned. Two subsequent visits were described as pleasant and he said that staff had been polite to him.
But the staff member he had a dispute with spotted him at the store on July 1 and began shouting to get her manager's attention, leading to a loud discussion where Mandeep was told he was banned.
A spokesperson for McDonald's said: “The safety and security of our people and our customers is our absolute priority. We have a zero-tolerance policy when it comes to any form of abuse in our restaurants and following unacceptable behaviour from this customer, they were asked to leave.”
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