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You may have heard about food delivery services like DoorDash or Uber Eats: you order through a restaurant’s website or a delivery service’s mobile app and drivers deliver your food. We’re hearing about a new scam targeting food delivery drivers and restaurants.
Scammers posing as “support” from food delivery services are contacting delivery drivers and restaurants and trying to steal their personal and financial information.
In one scenario, the scammer tells delivery drivers and restaurants they’re sending a free tablet or printer to handle food delivery orders. To do that, they say, they need to “verify” your phone number, email and login, Social Security number and bank account to send the equipment.
In another scenario, the scammer says they need the driver’s email or bank account because there’s a problem with an order, or they want to refund them money from a canceled order. After getting the driver or restaurant owner’s email, the scammer may ask for an email verification code…which you never want to share.
If you get requests like this, no matter where you work: Stop. Here’s how to avoid the scams.
Find out what to do if you paid a scammer or gave a scammer your personal information.
And if you spot these scams, tell the FTC at ReportFraud.ftc.gov. When you report a scam, you help the FTC and other law enforcement agencies stop scams.
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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.
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