Don’t we love when companies manufacture words to describe adverse events more positively?
Used or open-box merchandise became preowned or recertified, and Singapore Airlines now calls delayed flights “retimed” based on an email I received from them when I was in a cab to the airport in Bali last week.
You can access Singapore Airlines here.
The email was sent well after the Singapore – Bali flight had departed. It was also way too optimistic about how fast they could turn the aircraft around (deboarding, cleaning & catering).
The only positive I can think of that may come out of “retiming” a flight rather than saying there is a delay is that the check-in desks may stay open longer.
I wish, however, that I had known about this hour delay earlier because I could have left for the airport an hour later. The lounge that most airlines currently use in Bali and which was the only one open in the morning is not a place to spend more than a few minutes.
Conclusion
I understand if an airline retimes a flight a few days to a week before it is scheduled to operate, but it was simply an operational delay in my case.
Perhaps the flight was waiting for some connecting passengers? As a result, some passengers on this flight (I only saw 10 passengers on the baggage claim on a full flight) missed their connections (I saw a list that the ground agent gave to the FA once the door was opened). Not good.
I am glad that Singapore Airlines sent out an email about this delay, but let’s call it what it really is and not spin it to sound like something beyond their control.
For a limited time, Singapore Airlines KrisFlyer has returned their member referral promotion offering 800 KrisFlyer miles for each new…
Today’s Airfare of the Day goes to Singapore Airlines and their basic season premium economy excursion fares for round trip…
Today’s Airfare of the Day goes to Singapore Airlines and their business class excursion fares for round trip travel departing…
Upgrade Your Travel IQ
Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions.
We do not sell or share email addresses.
Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights.
Our free daily newsletter sends you the latest information on hotel and airline programs.
Site & Contents ©2011-2022 LoyaltyLobby.com
Terms of Use & Privacy Policy
© 2011–2021 LoyaltyLobby.com – Site & Contents