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♬ original sound – Marisella
A TikTok user claims SeatGeek “scammed” her by selling fake tickets to the Taylor Swift concert at MetLife Stadium and confirming they were validated — but the ticket selling site says that’s not the whole story.
“SeatGeek you are a f–kin a—hole because I emailed you to make sure my tickets were validated and you said they were validated and legitimate tickets and now we can’t get into MetLife Stadium,” Marisella LaFata, who goes by @marisellabella on TikTok, lamented yesterday to her nearly 900,000 TikTok followers.
The Queens native, who now lives in Florida, told The Post she bought four tickets for $500 each from a woman on Facebook, who transferred them to her via SeatGeek.
Tickets for Taylor Swift’s Saturday show at MetLife Stadium have been selling for more than $2200 per ticket on secondary sellers like SeatGeek and Stubhub and fans have been complaining on social media of getting scammed.
But LaFata thought her tickets were legit.
“So I sent SeakGeek an email prior to accepting and after accepting the tickets to confirm that they were valid and legitimate and I wouldn’t have an issue,” said LaFata, 27, who said the ticket seller confirmed the tickets were valid and shared a screenshot via TikTok of her conversation with SeatGeek.
She flew to the New Jersey venue from her Florida home for the show, and even brought her two young children, who were being babysat by her in-laws.
However, when she got to the East Rutherford arena, workers told her and the three friends she brought along that “someone already scanned them.”
The women immediately reached out to SeatGeek, hoping they would issue them even “nosebleed” seats to make up for the inconvenience.
“We called over 50 times on all of our phones,” she explained. “They hung up on me. They pretended they couldn’t hear me.”
That prompted her to take to TikTok to express her disappointment
“I flew my 1-year-old and 2-year-old from Florida to New York … but I got scammed through SeatGeek,” she said in the video. “So SeatGeek, you’d better fix yourself because you’re about to get canceled.”
After that post, she got a response from the company via a TikTok direct message, she said.
SeatGeek’s solution was to send her a $500 credit, which baffled LaFata.
“I said, ‘First of all, where on your website can you buy a ticket for $500?’” she recalled. “Minimum, they’re $3,000 for resale. I can’t even buy half a ticket for that.’”
They then offered her $5,000, which wouldn’t have even covered the bill for four tickets to Taylor Swift.
“They just kept offering us less than what we could even get [the tickets for] so we’d still have to put money out,” she continued.
TickPick, another online ticket platform, reached out and awarded LaFata and her friends three floor tickets for tonight’s show instead. One of the foursome had already flown back to Florida, LaFata said.
LaFata updated SeatGeek, telling them she was already given tickets, and then they replied they could send her some.
“I go, ‘You have been denying me sending me tickets all this time,’” she said.
She instead asked for $2,000, the money she had shelled out for the four tickets, and SeatGeek replied, “they were going to figure that out.”
LaFata bought the tickets via social media, not through SeatGeek, a company rep confirmed to The Post.
He admitted one of their reps made a mistake when LaFata reached out to them.
“This customer did not purchase tickets on SeatGeek. They were fraudulent tickets posted on social media. Our customer service agent mistakenly thought she was a SeatGeek customer,” the spokesperson said in a statement. “Because of the miscommunication, we are working with her to resolve and [have] offered her comparable tickets to tonight’s show.”